FAQs

Q. Should I refrigerate my cupcakes until I serve them?

A. Keep cupcakes in a cool dry place and out of the sun, 72° or below and  covered until ready to serve. Refrigeration is not recommended, as it may dry out the cake.

 

Q. I’m having my event outdoors, will the cupcakes hold up?

A. My buttercream frosting is 50% butter. Under the right conditions - 72° and under, out of sunlight and humidity - they’ll thrive! Give them some direct sunlight, heat or humidity and the frosting will react just like butter does. For optimal experience, please keep your cupcakes away from heat, sun and excessive humidity. Refrigeration is not recommended as it will dry out the cake. Boston Baked Blossoms/Lisa Mackin can not be held responsible for the condition of the cupcakes once delivery/pickup is complete.

 

Q. How long does the product stay fresh?

A. Always tastiest on the day you receive them! I don't use preservatives so for the best experience I suggest consuming - or wrapping and freezing - the cupcakes within three days of purchase.

 

Q. Is your kitchen allergen restricted?

A. All of the products I offer are made in my residential kitchen which processes the following major allergens: wheat, egg and milk. Although I do not use peanuts or tree nuts in my recipe - they may be present in my kitchen.

 

Q. Do you provide alternatives such as: gluten free, vegan, sugar-free, dairy free or fat-free options?

A. No I don’t. 

 

Q. Are the bouquets difficult to transport?

A. The 7, 12, 19, 24, 30, and 37 piece bouquets come assembled in a shallow bakery box with no lid. Generally, they’re placed in a large cellophane bag to maintain freshness - or if they are being delivered for immediate use, they are protected by a cellophane sheet. Bouquets and boxes are not packaged with dry ice, freezer bags or insulation sheets. Please plan your pickups accordingly.

 

Q. Do you offer delivery service?

A.  Delivery service is offered within a 35 mile radius of South Boston for Event Orders. Delivery service is not available for individual orders of one dozen. Please check out the Event Delivery page for more info. 

 

Q. Are there any other recommendations on handling the bouquets?

A. When ready to serve, carefully remove the bag and corner units (generally on larger bouquets only). Displaying and carrying the bouquet in the box is suggested as it helps to stabilize the arrangement.

To remove the cupcakes from the bouquet, start at the edge and tug upwards on the green tissue. Once you release one, the rest is easy! Please consume or freeze within three days of purchase for the best results.

 

Q. What's the best way to freeze my cupcakes?

A. Although they'll always taste best on the day you receive them, the cupcakes freeze well if handled properly.

Most of the bouquets are delivered in large cellophane bags. If space allows, slip the entire wrapped assemblage into your freezer for up to one week. If boxed, place the entire box in the freezer for up to one week. If you're planning on freezing the cupcakes for a longer period of time, first place the unwrapped cupcakes in your freezer for one hour. After one hour remove the cupcakes and immediately wrap them individually in cellophane wrap. Place in an airtight container. Return items to the freezer. Allow two to three hours to defrost before serving.

 

Q. I'm interested in a donation to support a charity. What's the process?

A. If you are a 501(c)(3) organization and wish to submit a request for a donation, please visit my Donation Request page. Please be able to explain your organization’s mission, provide a website and describe the event, including the number of guests attending.

 

Q. Do you offer classes?

A. Due to lack of space, I don't offer in-person classesI'm working on a series of pre-recorded instructional videos. There'll be a full release within the next few months. Currently available is a Basic Beginner Mini Course.

 

Q. Do you ship out of state?

A. Under Massachusetts State Cottage Food Laws I’m not allowed to ship out of state. 

 

Q. Any new flavors on the horizon?

A. Keeping it simple with chocolate and vanilla only. Business on the bottom, party on the top.